ABOUT De Heeg
New portal further simplifies things for hosting customers
Hosting company deHeeg.nl has built a significant customer base through fast support and an excellent way of working and by keeping services very simple for the customer. To continue to live up to this proposition, it was important to take automation to the next level.
Way2Web implemented a completely new customer portal for deHeeg.nl. The portal was developed for RealHosting, which – like DeHeeg – is part of Total Webhosting Solutions, the biggest hosting provider in the Netherlands. The application was built in such a way that the portal can easily be used by other companies within TWS, too.
Secure, scalable, and customer friendly – Way2Web develops digital solutions for cloud services.
deHeeg.nl provides cloud servers, web hosting, SSL certificates, and domain names to support customers. The company was established in 1999 and has more than 8,000 SME customers. As deHeeg.nl wants to keep providing top quality, it always invests in the latest technologies. They’ve never aimed to be the biggest hosting company – they prefer to be the best.
Convenience is in the customer's best interest
The new portal allows customers to handle even more things at any time – without requiring any help from deHeeg.nl. The application has a storefront where you can view products before logging in as a user. It’s very easy to place an order: you can immediately create an account. Furthermore, customers can independently adjust, expand, or cancel services. And 60 days before the renewal date, people receive an automated reminder.
If someone has multiple accounts – for example, if one person is the owner of different companies – they don’t have to log in to each account separately. It’s easy to switch between accounts using a menu. Additionally, multiple users can share customer accounts if they have the appropriate rights.
The customer portal is live, but it continues to be developed. There are several functionalities on the backlog, including a link to HostFact, the online invoicing platform for hosting companies.
deHeeg.nl is part of Total Webhosting Solutions (TWS), the biggest hosting provider in the country. In the near future, several companies that are part of TWS will use the new portal, implementing their growth strategy.
- Nearly 10,000 customers connected
- 40,000 subscriptions
- Excellent UX design
- Microservice architecture
- Two-factor login
- Mollie payments integratie voor direct afrekenen
- Power DNS
Are you ready for the next level?
Digital transformation presents fantastic new possibilities and opportunities. Both for our company and yours too. As an IT specialist and entrepreneur, I would like to discuss this further with you, without any obligation, of course. Shall we make an appointment?
Here, you can read more about the websites and software solutions we’ve developed in the past few years. Not only because we’re proud of our work, but mainly to show you how we’ve contributed ideas and collaborated with our clients.