We create custom cloud services software solutions
Secure, scalable, customer-friendly solutions for IT experts
Digitalization plays an important role in the future of organizations that deliver cloud services, such as hosting companies. Content wise, their services are growing increasingly complex. Furthermore, opportunities continue to expand, and demands are getting higher.
Although the contents are more complex, modern customers want to organize and handle their affairs in a pleasant, easy, independent way. So, you need to present cloud services in the simplest possible manner.
Incidentally, this is decisive for the party offering services. In this market, margins are shrinking, and you want to spend a minimum amount of time on support. Way2Web Software creates high-quality solutions for and with cloud services experts.
Cloud services themes 2020:
experience, growth, and security
Customers in this sector like to handle things independently. As ‘the’ customer doesn’t exist, it’s important to consider all activities and needs throughout the customer journey (beforehand, but also afterwards through testing), adopting the perspective of various personas. After all, a corporate manager, a self-employed person, and a tech-savvy employee set different requirements for a dashboard.
In this market, economies of scale are decisive. If you’re dealing with large numbers of customers, you need to maintain control over all steps – from demos and onboarding to customer management. Speed, low costs, few manual tasks, and extensive opportunities to link to other systems are crucial. In many cases, the margin disappears when a customer contacts you more than once a year. So, you really need to come up with answers to all questions upfront.
Compliance and security
Software is of business-critical importance to every organization, so it needs to meet high standards. And it’s even more important to companies that provide cloud services, as they have access to customer data. This means one error can be disastrous. With ISO 27001 and NEN 7510 certified solutions, Way2Web offers security.
Are you looking for a cloud services software solution?
We would like to discover your ideas and challenges.
Let’s schedule a meeting!
In the past 10 years, we have developed software for companies and organizations in a variety of branches. As a result, we’ve accumulated more and more knowledge in several fields, including cloud services. We understand the challenges and have developed many specific cloud services modules. It’s a very efficient way of working.
Read more about our cloud services software solutions by clicking on the cases below.
- Extensive experience developing cloud services software
- 50+ active API connections, actively managed via various protocols/techniques
- Expert on presenting technologically complex solutions to end users in a simple way
- Our business insights result in smart solutions
- In-house development teams for optimal communication
- Out-of-the-box integration with support solutions (InterCom, Zendesk)
- 24/7 monitoring via alerts (calls, text messages, Slack, and email)
- ISO 9001, ISO 27001, and NEN 7510 certified
Want to know more?
As an IT expert and entrepreneur, I’d be interested to learn more about your challenges or opportunities. Don’t hesitate to call me so we can discuss them.
Do you already have a specific idea for a software solution? In that case, you can request a free initial feasibility test.