We create custom government software
Smart, efficient, scalable government solutions
Digitalization represents a world of opportunities for the government. By automating processes, public servants gain time, insights, and overview, which allows them to increase their focus on content and truly helping citizens. At the same time, it’s easier for citizens and companies to handle a variety of affairs independently online.
Way2Web Software helps the government improve its quality of service.
Government trends 2020: Artificial Intelligence and digital citizens
Three important trends play a role in digitalization initiated by the government.
Because of Artificial Intelligence, actions that currently need to be assessed by a public servant can be performed based on predefined algorithms.
Furthermore, we observe a strong emergence of digital citizens who prefer to handle their affairs online. For example, as with banks, apps will increasingly replace the counter. However, citizens expect that such apps are easy and pleasant to use. In the coming years, the government will devote a lot of time to the customer experience.
Of course, automation is not new to the government. Some systems, such as tax applications, have been around for decades. New technologies make it possible to present data from these systems in a nice, pleasant environment. This means old systems don’t have to be replaced, but can be wrapped in a new layer.
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Government software: security is key
Security and reliability standards are high, especially when it comes to personal data. Systems, connections, and responsible use are key. At Way2Web, security – in the broadest sense of the word – is a top priority. Hence our ISO 27001 and NEN 7510 certifications.
‘Security by design’ is a principle we live by. This means security isn’t included in the design afterwards, but at the very start, so we know exactly what we’re doing from the get-go. We train our teams to adopt this approach. And based on this philosophy, we support our clients in every possible way.
In the past 10 years, we have developed software for companies and organizations in a variety of branches. As a result, we’ve accumulated more and more knowledge in several fields, including the public sector. We understand the challenges and have developed many specific government-related modules. It’s a very efficient way of working.
Want to know more?
As an IT expert and entrepreneur, I’d be interested to learn more about your challenges or opportunities. Don’t hesitate to call me so we can discuss them.
Do you already have a specific idea for a software solution? In that case, you can request a free initial feasibility test.